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Why is it important in people we hire? Customers sense how much we care about their success. It starts from the moment they talk to an account development or sales account executive and continues through an impeccably presented demonstration, and as our expert services team talk with them about their requirements. It continues through their interactions with product specialists, implementation teams, training and support.
Succeed, engage, contribute - the sky's the limit
SilkRoadies participate, contribute, share and engage at every level with their team and with the organization as a whole. As they take on new challenges and solve problems they acquire skills, and grow and evolve in their careers, celebrating successes and having fun.
SilkRoad offers a great work culture, and we strive to be a top place to work. Whether you work in one of our U.S. offices in Chicago, Boston, Jacksonville, San Francisco or Winston-Salem, one of our international locations, or remote from a home office, you’ll be part of an energetic team.
The employees are wonderful. They are always willing to jump in and give you a hand when you need it. They all truly want to do a great job and do what they can to help you achieve the same. Jason Pytlik
Flexible Work Environment
For most positions, you control where and how the work gets done. Of course there are some jobs that do require more structure, particularly those that directly interface with our customers, but our overall philosophy is that you control your work dynamics and the results are what matter most.
Flexible Paid Time Off
SilkRoadies love the Flexible PTO policy. The reason we offer this benefit is because we understand that you may need time off for many reasons: vacation, illness or personal needs. There are no formal time banks or accruals; this means you can work with your manager on how much PTO you take, rather than the company dictating what’s available and forcing you into a mold. All we ask is that you ensure your job gets done and your customers, coworkers, and department teams are not negatively impacted.
Health and Well Being
What’s more important than the health and well-being of you and your family? That’s why SilkRoad pays the majority of the cost for your benefits. Eligible U.S. employees may join our plans after 30 days of employment. We offer:
- Medical/Dental/Vision plans
- 401(k) plan
- Flexible spending accounts
- Commuter spending accounts
- Life insurance
- Short- and long-term disability
- Wellness programs
- Variety of supplemental plans
- Corporate discounts
- Nine paid company holidays
The culture is amazing, and each individual has the ability to contribute to the overall success of the company. Kelly Carmody
I'm very excited that I'm a part of a company that's pushing to be the very best and wants to do the best for its employees. Ann Leach